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Oct 6, 2025 10:53 PM UTC
Solved

Errors creating New Task in Data Import Schedule Manager

I am getting several errors when setting up a New Task in the Data Import Schedule Manager. We are on OS version 9.01.17403, and I have installed the latest version of DSM, which is 8.4.0_SV100. I suspect this may be a version compatibility issue, so I am curious if anyone has been able to get this solution to work in a 9.01 application. I have already uninstalled and reinstalled the solution, which didn’t resolve the issues.

Below are the two errors I am seeing:

  1. When choosing Global Scenario from the Scenario(s) drop down list, I get an immediate error “Error processing member. The item was not found. Member, 11111111.” The details state: Unable to execute Business Rule ‘DSM_Paramhelper’ where it appears to be trying to call the Global Scenario by OneStream.Client.Api.DashboardsAjaxServiceReference.DashboardsAjaxServiceClient.GetParameterDisplayInfosUsingDashboardNameCompressed(SessionInfo si, LoadDashboardInfo loadDashboardInfo, Boolean isForDashboardUIWithInteractiveComponents, Dictionary`2 custSubstVarsAlreadyResolved).
  2. If I pick a specific Scenario, I am getting a different error. It allows me to pick the Scenario and Time, but when save the Task, I get “The input string ‘’ was not in a correct format.”. The error details show it is an issue with the same Business Rule ‘DSM_SolutionHelper’ where Conversion from string “” to type ‘Double’ is not valid. The input string ‘’ was not in a correct format. OneStream.Client.Api.DashboardsAjaxServiceReference.DashboardsAjaxServiceClient.StartExecuteSelectionChangedServerTaskCompressed(SessionInfo si, Boolean isSystemLevel, Guid primaryDashboardID, Guid embeddedDashboardID, Guid componentID, PageInstanceInfo pageInstanceInfo, XFSelectionChangedServerTaskInfo serverTaskInfo)

Any advice on how to correct these issues would be greatly appreciated. 

mlemoine1Answer
Feb 18, 2026 7:42 PM UTC

Hello, for this 'The input string ‘’ was not in a correct format.' error inside of DSM, this can be fixed by going into the DSM_SolutionHelper business rule, searching for 'MonthsOptions_DSMT', and changing the uppercase 'M' to a lowercase 'm'. Cycle through them to make sure they are all now read 'monthsOptions_DSMT', save, and re-compile. It is a parameter that somehow changed.

3 replies

mlemoine1OneStream EmployeeAnswer
Feb 18, 2026 7:42 PM UTC

Hello, for this 'The input string ‘’ was not in a correct format.' error inside of DSM, this can be fixed by going into the DSM_SolutionHelper business rule, searching for 'MonthsOptions_DSMT', and changing the uppercase 'M' to a lowercase 'm'. Cycle through them to make sure they are all now read 'monthsOptions_DSMT', save, and re-compile. It is a parameter that somehow changed.

Member
Aug 27, 2026 5:48 PM UTC

Hi,

I just came across this same issue, and found that changing ‘MonthsOptions_DSMT’ was not the full extent of the solution needed. You need to change the following variables within DSM_SolutionHelper in order for the selections to save:

‘MonthsOptions_DSMT’ → ‘monthsOptions_DSMT’
‘MonthDays_DSMT’ → ‘monthDays_DSMT’
‘WeekDays_DSMT’ → ‘weekDays_DSMT’

If you are wondering what these variables are matching up to, it is the bound parameters in the radiobutton/combo boxes for the dashboard. This dashboard is located in Workspaces\Default\Maintenance Units\Data Import Schedule Manager (DSM). The specific radiobutton/combo boxes are:

rbg_MonthOptions_DSMT
cbx_SelectMonthDays_DSMT
cbx_SelectWeekDays_DSMT

Hope this helps!

Member
Aug 28, 2026 9:34 AM UTC

I made this fix for the solution as well for a client. Does anyone know who could we get this updated to the solution exchange solution itself?