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A
Anonymous
November 13, 2019

Data Loading Problem

  • November 13, 2019
  • 1 reply
  • 0 views
Originally posted by Sarika Patil

Data from particular workflow profile, Scenario and time has been cleared. Trying to reload data  for the same workflow profile scenario and time. Got below error while loading .csv file

Error: An Entity with same key already exist for .csv type file.

 

 

    1 reply

    A
    Anonymous
    November 13, 2019
    Originally posted by Jeff Jones

    Sarika,

     

    Can you open this as a support ticket via the OneStream Support Portal so the team can work with you to get proper logs and possibly have a WebEx session with you to resolve?

     

    You can open a ticket via e-mail by sending an e-mail to support@onestreamsoftware.com and a member of the support team would be happy to get back to you and find a resolution for the issue.


    Thank You

     

    Jeff

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