Skip to main content
OneStream Employee
May 8, 2023
Solved

Logo not appearing on PDF reports

  • May 8, 2023
  • 1 reply
  • 0 views

I am having an issue where the the logo assigned in application properties is not appearing on exported PDF reports. I have sized the image to 50 pixels in height and have set the "ReportIncludePageHeader = True" on the cube view header format. The logo is still not appearing. 

Are there any other settings that need to be changed for it to appear on the reports? 

 

Best answer by HHoensheid

EricOsmanski reached out to me after seeing this post. We found that the issue was with the logo file uploaded. It appears that the image will need to be a stock png file that was not converted from another file format. 

I wanted to follow up with the solution here in case anyone else was having the same isuse. And thank you for the help, EricOsmanski!

1 reply

HHoensheidOneStream EmployeeAuthorAnswer
OneStream Employee
May 8, 2023

EricOsmanski reached out to me after seeing this post. We found that the issue was with the logo file uploaded. It appears that the image will need to be a stock png file that was not converted from another file format. 

I wanted to follow up with the solution here in case anyone else was having the same isuse. And thank you for the help, EricOsmanski!