Intercompany plug account balance rolling up to top of entity hierarchy

Hi Folks,

I am trying to make sense of an intercompany plug account balance that is consolidating itself to the top of the entity hierarchy. Technically using the default (out of box) consolidation that OneStream offers ; this shouldn’t be happening and the plug account should be zero. can someone point me to why there is a plug account balance at the first common parent level ? Shouldn’t this completely eliminate itself and plug account should be zero:

Intercompany transactions between company X and Y, both I/C entities and Account 3200/3100 are also i/c True accounts with the same plug account present in metadata

balance sitting in the plug account when viewed by company Y and then at the common parent level for both entities.

my conundrum is why PLUG account is carrying this balance ,when it should have been completely eliminated at the 1st common parent. Does anyone know why this could be happening?