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June 12, 2020

I installed 5.2 last month including the Excel add-in. When I attempt to connect to my client via Excel add-in I am getting this message...

  • June 12, 2020
  • 1 reply
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Originally posted by Brian Dildy

11/6/2019

I installed 5.2 last month including the Excel add-in. When I attempt to connect to my client via Excel add-in I am getting this message. Do I have to revert back to the prior add-in version?

1 reply

June 26, 2020
Originally posted by Sarah Sillars

yes your Excel Add-In version has to match the server version. So if you are connecting to a customer with a different server then you will need to change your add-in appropriately.