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Member
June 11, 2026
Solved

Genesis: Unable to find the Workspace Assembly Service Factory class for name

  • June 11, 2026
  • 2 replies
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What does this error mean?

 

It is a new Genesis instance, with only the menu and one link to existing dashboard.

Regards

Ole 

Best answer by Ole_S_P

Solved. Apparently there was a new version of Genesis, I didn't know off

2 replies

OneStream Employee
June 11, 2026

Hi Ole_S_P​ 

In your screenshot you have two blocks installed as well as a linked dashboard 

I suspect you may have mixed up versions e.g you are using Genesis Frame version 2.0 and an older version of Advanced Dashboard Layouts e.g not 2.0. 

Or the other way round e.g 2.0 block version and earlier Genesis Frame. Please check versions downloaded from Solution Exchange match each other. Please ensure you align Genesis frame version with block version(s) used

The error suggests you have a mismatch 

Hope this helps 

Sam

Ole_S_PAuthorAnswer
Member
June 11, 2026

Solved. Apparently there was a new version of Genesis, I didn't know off