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CPM_ONE
Newcomer
October 5, 2023

Excell Add in Login Issue

  • October 5, 2023
  • 1 reply
  • 0 views

Wondering if anyone can help with this one.  This happens like 1 out of every 3 times logging into OS where when I click external service provider it just pulls this blank screen and won’t let me log in upon repeated attempts unless I fully shut down and restart excel.

    1 reply

    J
    OneStream Employee
    JackLacavaOneStream Employee
    OneStream Employee
    October 9, 2023

    Please get in touch with Support - this sounds either like an infrastructure-specific issue or a bug, and in both cases they'll be able to help better than we can.

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