Excel Add-in Issue

Forum|Forum|3 years ago
September 21, 2022
3 replies
0 views

We recently upgraded from 6.8.1 to 7.1.3 and I have about 5 users who are having issue with Excel add-in.
All of them are getting below error once they login.

I tried disabling all other add-in etc but it’s not working.

Any ideas?

Saurin

Excel Add In

N

NicolasArgente

Veteran

Hi there!
Did you try to uninstall / resintall the addin and after restart excel? (also, we can not see your error)
Thanks

K

Krishna

Expert

Did you check in OS whether the Client Updater in Tools Section. Does it shows up to date. Also check were you able to access through the OS Application ->Tools ->Spreadsheet if you have access.