XFGetCell drill down issue in Excel Add-in V9.4

1 reply
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Hello Everyone

We are noticing an issue where users are unable to drilldown on OneStream. It is inconsistent and only impacts certain users. When they use the drilldown function - It shows the wrong account.

J

JJonesAnswer

OneStream Employee

Since this is only impacting certain users in your environment, I would recommend opening a support case so the support team can take a look at the users and identify what could be different that would drive this behavior.

J

JJones

Answer

OneStream Employee

Since this is only impacting certain users in your environment, I would recommend opening a support case so the support team can take a look at the users and identify what could be different that would drive this behavior.

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