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Apr 24, 2024 5:28 AM UTC

Unable to read data from the transport connection: A connection attempt failed because the connected

I am getting error on clicking on any of the artifact inside onestream application after i have logged in. For ex - If i click on dimension under application , it pops out that error.

Strangely the error is happening only for me and not other users.

Do you know of any Local onestream user data folder which can be deleted?

 

OS_Pizza_0-1713936450482.png

 

1 reply

Expert
Apr 24, 2024 3:47 PM UTC

OS_Pizza  - I think this could be issue connecting with the backend tables. Since you are able to login and when navigating you are getting an error message. If it is a Cloud instance create a support ticket and verify. Is this happening for a particular application or all the applications?