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Member
Apr 2, 2024 7:47 AM UTC

Problem Upgrade to v8.2

Hi, 

Trying to upgrade from 7.3 to 8.2, I've been follow the "Upgrade Guide" from Doc-On-Premise but I have an issue at the end of the process. 

I updated all Databases and Server configuration files as the documentaion shows. 

I have Microsoft.AspNetCore.App 8.0.3 and the desktop runtime  Microsoft.WindowsDesktop.App 8.0.3. AspNetCoreModuleV2 is installed too. 

 

But, when I try to connect to OneStream, the message is "Unable to connect to server using address "http://localhost:50001/OneStreamWeb":

epoveda_ac_0-1712043678613.png

I've checked Event Viewer to get more detail about the issue and I got this information: 

epoveda_ac_1-1712043756669.png

Thanks in advance for any help. 

Regards

 

 

3 replies

Employee - Sage
Apr 2, 2024 8:15 AM UTC

Please contact Support through the web portal, they will work with you on this.

Newcomer
Sep 9, 2024 8:15 PM UTC

Hi,

I am facing the same issue. Were you able to sort this out ?

e_povedaAuthor
Member
Sep 10, 2024 7:06 AM UTC

Hi, 

Yes, be sure you only have the version needed. Ensure the versions you have already installed in your system. Use this command to check in CMD: 

dotnet --list-runtimes

epoveda_ac_0-1725951966822.png

Regards