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awise
Member
Oct 28, 2026 12:19 AM UTC
Solved

LIM SV4.0.0: default Administrators group doesn't grant LIM admin access

LIM PV9.0.0 SV4.0.0, platform 9.4, fresh install. I left LIM Solution Administrator at the default, Administrators, and my user is in that group.

Both Fixed Term and Workforce instances show “Solution setup incomplete”. Settings is hidden, and admin actions fail with “User is not permitted to access this page”. Re-saving security with the same group and doing a clean reinstall didn’t help.

Fix: a new group with my user as an explicit member, assigned in Instance Manager → Save Security. Both instances then opened the Setup Wizard.

Is the Administrators default expected to work, or is a dedicated group required? If it’s required, a note in the guide or an installer warning would help.

JJonesAnswer
OneStream Employee
Nov 13, 2026 4:49 PM UTC

It is recommended to have a dedicated group, this is from the documentation:

Instance Security

OneStream Administrators can now assign a specific security group to act as the Line Item Modeling Solution Administrator for a particular planning instance directly from the Line Item Modeling Installer. This allows organizations greater flexibility to delegate administrative responsibilities. The Line Item Modeling Solution Administrator inherits all administrative capabilities specific to managing a planning instance such as upgrading the solution, configuring it through the Setup Wizard or configuration file, and accessing all Settings dashboards. It's recommended to create a dedicated security group for the LIM Solution Administrator assignment to prevent unintended access

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1 reply

OneStream Employee
JJonesOneStream EmployeeAnswer
OneStream Employee
Nov 13, 2026 4:49 PM UTC

It is recommended to have a dedicated group, this is from the documentation:

Instance Security

OneStream Administrators can now assign a specific security group to act as the Line Item Modeling Solution Administrator for a particular planning instance directly from the Line Item Modeling Installer. This allows organizations greater flexibility to delegate administrative responsibilities. The Line Item Modeling Solution Administrator inherits all administrative capabilities specific to managing a planning instance such as upgrading the solution, configuring it through the Setup Wizard or configuration file, and accessing all Settings dashboards. It's recommended to create a dedicated security group for the LIM Solution Administrator assignment to prevent unintended access

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