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Edgardo78
Newcomer
November 8, 2023

Forgot password

  • November 8, 2023
  • 2 replies
  • 0 views

Hi, do you know where can I find the Forgot Password option?

Edgardo78_0-1699485760939.png

 

2 replies

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OneStream Employee
chulOneStream Employee
OneStream Employee
November 9, 2023

Your screenshot indicates that you're using an SSO option in OneStream. You would maintain that password independently of OneStream.

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Edgardo78Author
Newcomer
November 9, 2023

Hi Chul, Thanks for your comment. In the case of users that need to sign in manually instead of SSO and the user forgot the password, do you know where is the Forgot Password option? 

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OneStream Employee
chulOneStream Employee
OneStream Employee
November 9, 2023

In that case, the user would need to contact the administrator to have them reset their OneStream password. There's no button/link to notify the administrator. Sounds like a possible IdeaStream post...

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Edgardo78Author
Newcomer
November 9, 2023

Thanks Chul!

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