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Edgardo78
Nov 8, 2023 11:23 PM UTC

Forgot password

Hi, do you know where can I find the Forgot Password option?

Edgardo78_0-1699485760939.png

 

4 replies

Employee - Guide
chulEmployee - Guide
Employee - Guide
Nov 9, 2023 4:15 PM UTC

Your screenshot indicates that you're using an SSO option in OneStream. You would maintain that password independently of OneStream.

Edgardo78Author
Nov 9, 2023 4:50 PM UTC

Hi Chul, Thanks for your comment. In the case of users that need to sign in manually instead of SSO and the user forgot the password, do you know where is the Forgot Password option? 

Employee - Guide
chulEmployee - Guide
Employee - Guide
Nov 9, 2023 5:11 PM UTC

In that case, the user would need to contact the administrator to have them reset their OneStream password. There's no button/link to notify the administrator. Sounds like a possible IdeaStream post...

Edgardo78Author
Nov 9, 2023 6:01 PM UTC

Thanks Chul!

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