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Nou
Member
July 2, 2024
Solved

Culture option greyed out in Golfstrean

  • July 2, 2024
  • 2 replies
  • 0 views

Hi all

We want to add more Cultures to the ENG-US one, but the option is greyedculture.png out. We are told to untick it, but this option does not exist or we are looking in the place?

Please see attached. 

Thank you. 

Nouria

Best answer by T_Kress

First, make sure you are in the security group listed here:

T_Kress_0-1719938313569.png

If so then you should be able to navigate to that page and even though it looks greyed out, uncheck the box and add additional cultures:

 

T_Kress_1-1719938376631.png

 

 

2 replies

T_Kress
OneStream Employee
T_KressOneStream EmployeeAnswer
OneStream Employee
July 2, 2024

First, make sure you are in the security group listed here:

T_Kress_0-1719938313569.png

If so then you should be able to navigate to that page and even though it looks greyed out, uncheck the box and add additional cultures:

 

T_Kress_1-1719938376631.png

 

 

    N
    NouAuthor
    Member
    July 3, 2024

    Thank you very much..Yes this was the problem. We had to add the user to the system administrator part which was missing.

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