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Anonymous
May 7, 2021 11:26 AM UTC

Can a user launch the Windows client and Excel Add-in via a Citrix Virtual Desktop?

Originally posted by Sue Termyna

Is OneStream compatible with Citrix?  We are looking to have offshore resources access the Windows client and also use the Excel Add-in via the Citrix Virtual Desktop platform.

2 replies

TonyToniTone
Sep 2, 2021 1:35 PM UTC

Yes, the user can use Citrix to launch the Windows App as well as the Excel Add-in.  They would need to use the Standalone installer for the Windows App vs the Click Once and then publish it out for users to be able to access it.  The same with Excel and the Add-in. They would install the add-in and then publish out Excel for the users.  We do not have official support listed for Citrix, however we do have customers who are utilizing it successfully.

    katiemiller
    Member
    Aug 29, 2024 12:31 PM UTC

    Hello! This might be a really dumb question, but where do you get the standalone installer for the windows app? Do I need to put in a ticket with OneStream to get this? Thanks!

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